These words appeared in a job vacancy advertisement that lead to one of the best investment decisions in Exponential Training’s history. They appeared in a job advert for a Training Advisor over ten years ago. Who got the job?
Recruitment and Selection
Anne-Marie Daly was appointed on 18 October 2004. She had no experience of delivering and assessing qualifications, did not possess an assessor qualification, and had no experience of the training industry. Why, then, was she appointed?
It was because she had experience of life and working in the service and hospitality sector. She had a calm, but confident manner and she ‘really’ wanted the job. It is true that there were better qualified and experienced applicants who could have walked straight into the job, but they were not as ‘good a fit’ as Anne-Marie for Exponential’s culture and way of working.
I often hear businesses proclaiming that “people are our greatest asset” and yet their recruitment strategies focus on the short term. Rather than ‘building and nurturing talent’, the emphasis is on ‘buying it in ready-made’. Viewing the recruitment as a long-term investment process, the criteria for selection is very different. The emphasis is on character, loyalty, commitment, integrity and enthusiasm.
“Someone once said that in looking for people to hire, you look for three qualities: integrity, intelligence and energy. And if you don’t have the first, the other two will kill you. You think about it – if you hire somebody without (integrity), you really want them to be dumb and lazy.”
Ten years on, Anne-Marie has trained, coached and assessed over 1,000 business owners, directors, managers and team leaders from as far afield as Leicestershire to Georgia, India, South Africa, China and the United States. She started her assessment career having to use paper-based systems and having to drive to assess students in their workplace. Now she uses all manner of technologies to support, coach and assess managers, business coaches and consultants in pursuit of Exponential’s mission of making a difference to the performance of people and organisations.
One of my colleagues, James Dillon said, “Anne-Marie is a great friend and mentor to me. When I think back to when I first joined Exponential Training and how little I really knew about management and leadership and the training industry, it was Anne-Marie who mentored coached and encouraged me – it is a pleasure and an honour to work with somebody with the experience and expertise that she possesses.”
Despite often being mistaken as a husband and wife team by customers, I am looking forward to our next adventure which see us visiting Cyprus as we embark up our next European adventure with the start of an exciting project called USEWINE, which is all about using the triple bottom line to help improve the profitability, performance and sustainability of European wine producers.
On behalf of all of the Managers, Coaches and Consultants who have benefited from Anne-Marie’s work, I would like to congratulate her on 10 GREAT years at Exponential Training! You can send your messages to Anne-Marie by commenting on this blog below.