To improve performance of an individual, team, company or national economy, one of the first things you need to do is to see & understand what you are looking at.
What do you see in this picture?
What you see is heavily dependent upon your perspective. For instance, take another look at the picture now, but this time from the perspective of a 4 year old child: might it now look like a cute, cuddly pet called Percy? What about from the perspective of a pig farmer – might it now look like potential profit? What would it look like from an animal rights perspective or a vegetarian perspective or from a stock market analyst’s perspective? What we see depends to a great extent on our perspective!
If we change our perspective, often what we see and therefore understand is quite different from what we first saw. One explanation of why this is the case is thought to be a function of our brain’s Reticular Activation System (RAS).
The functions of the RAS are many and varied. Among other functions, it contributes to the control of sleep, walking, sex, eating, and elimination. Perhaps the most important function of the RAS is its control of consciousness. It is believed that the RAS automatically filters out what is not important to us and brings to our attention things that are important: this filtering process can make seeing and understanding things from a different perspective quite challenging.
This is where multi-rater tools such as Perspectives 360 can be very effective. As the name suggests, Perspectives 360 collates information about the skills of managers from multiple sources to produce a well balanced skills report based upon the perspective of team members, colleagues and senior management.
James Dillon, Perspectives 360 Product Manager said, “Getting 360 degree feedback from the people who know you best in a working environment is very illuminating and helpful in identifying how to improve performance”. Perspectives 360 helps managers to understand how others perceive their skills and behaviours. The inclusion of a set of personalised development suggestions helps managers to pinpoint precise actions to improve their performance.
James added, “When combined with the Skill Builder learning modules, that sit alongside the twenty five skills covered by Perspectives 360, the result is a complete management assessment and skills development solution”. If we change our perspective, often what we see and therefore understand is quite different from what we first saw. One explanation of why this is the case is thought to be a function of our brain’s RAS.
So the next time you see a pig, a difference of opinion or a problem, think about it from different perspectives: the perspective of the customer; the perspective of a colleague or team member. The way you perceive the problem is based upon the filters you have developed over the years! Perspectives 360 is available directly from Exponential or one of its Perspectives 360 Partners in the UK, Slovenia, Lithuania, Romania, Greece, Ireland, Singapore – soon to be available in South Africa, Kosovo, Turkey and Trinidad.