At the end of the day, management-speak is what it is, whether or not it annoys co-workers 110 per cent of the time.
A survey of over 2,000 office managers by the Institute of Leadership and Management (ILM) has concluded that management-speak is a ‘pointless irritation’. So the next time you are about to say, “Okay guys, going forward, I think we need to think outside of the box on this one and come up with a killer strategy”, stop and think who you might be irritating.
Around 64% of those surveyed complained of ‘management speak’ as one of the most irritating things about their workplace. This was closely followed by colleagues arriving late to meetings (65%) and gossip (60%): other major irritations included people’s choice of clothes and people refusing to take their turn to make tea or coffee.
The report found ‘the nightmare colleague’ commits a long list of crimes:
- They arrive late in the mornings and for meetings
- They take regular cigarette breaks
- They come into work when they are ill and spread their germs
- They gossip excessively about other workers and openly discuss confidential work matters
- They bring their children into the office
- They send an email, rather than talking to them, ‘despite sitting opposite’
- They wear revealing outfits and flip flops
- They use their mobile phone in the office
- They speak unnecessarily loud when on the phone
- They avoid their turn to make or buy the tea or coffee
As for the most annoying examples of management speak, here are the top ten most annoying phrases:
‘Let’s take it to the next level’ which translated means – To make something better or to improve it
‘I’ll ping you an agenda’ which translated means – “ I’ll send you an email”
‘Best practice’ which translated means – A good way of doing something
‘It’s a no-brainer’ which translated means – This is a good idea
‘It’s a win-win situation’ which translated means – It’s a really good idea
‘Low-hanging fruit’ which translated means – An easily-achievable goal
‘Flag up’ which translated means – I am making you aware of something
‘It’s on my radar’ which translated means – I am aware of something
‘Touch base’ which translated means – Let’s talk
‘Reach out’ which translated means – Let’s talk… more
So, to minimise your ‘personal annoyance metrics’, therefore facilitating the elimination of unnecessary negative impact on the working environment and your co-worker’s employment experience’, why not embrace these strategies and transform them into a coherent set of cogent actions’.
Top Tips for being a great team mate or manager:
- Avoid using ‘management speak’ – it ‘turn’s people off’, alienates them and is often confusing
- Treat people well, with respect and good manners
- Make sure you are on time for meetings – being late is disrespectful
- Consider how the noise you make affects your colleagues
- Think about and choose the best mode of communication: face-to-face is better than an email
Finally, avoid saying “HAVE A GOOD ONE!”