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C-MAP: A New Coaching Model

C-MAP: A New Coaching Model
18 May 2020 John Moore

Coaching MAP (C-MAP) is a new coaching tool developed by Exponential and several of its European partners to help managers to improve team and individual performance. The model is based on the GROW coaching tool (i.e. Goal, Reality, Options and Way Forward) and enables managers to design and deliver high impact work-based coaching sessions.

The C-MAP Model

The C-MAP concept uses the stages of the GROW tool and provides a visual template of a coaching journey – literally a pathway or a MAP, culminating in a MASSIVE ACTION PLAN.

A C-MAP coaching session starts in the top right corner (GOAL). It moves to the left to explore the current situation ‘now’ (REALITY) and then explores the choices facing the coachee (OPTION). The final stage, WAY FORWARD, ends the coaching session with a ‘Massive Action Plan’.

The C-MAP templates can be used to design and plan a coaching session. They can also be used to record notes and ideas discussed during the coaching session. As part of the Coaching MAP project partners will prepare a set of pre-prepared C-MAPs templates covering HPWPs such as:

· managing a team member who consistently under performs

· addressing a personal or sensitive problem with a team member

· managing a workplace conflict between team members

· addressing a skill or competence issue within a team

· supporting a team member to increase their self esteem

· managing a team member with a poor attitude

· removing barriers impacting on team performance.

By the end of the year, Exponential will be inviting customers to use C-MAP. This will start with a short on-line webinar to explain how to use C-MAPs. The webinar will be supported with an on-line course to equip managers with the knowledge, skills, and confidence to use of Coaching MAPs. Exponential is currently developing the course will comprise three modules: Introduction to Coaching, Coaching Practice and High-Performance Work Practices.

For more details of C-MAP contact john.moore@exponentialtraining.com or visit https://www.coachingmaps.eu/.


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John Moore has over 20 years experience of training and developing Managers, Coaches, Consultants and businesses. As Managing Director of Exponential Training, John researches, speaks, blogs and writes about how to improve performance. He also designs and delivers engaging, fun and interactive learning programmes. John is a Fellow Chartered Manager and has worked with managers and organisations in over 20 different countries.