Book Review: FT Guide to Management

Book Review: FT Guide to Management
20 February 2014 John Moore

Did you know that over 70% of UK organisations have reported management skills shortages overall, with 65% also reporting these are at senior levels. Even more shocking is that 85% claim that shortages exist at more junior levels.

This is one of the findings of a recent study conducted by the Chartered Management Institute (CMI) and Penna. The same study also reports that organisations that invest in management and leadership development perform 25 per cent better than similar organisations that do not.

Being a sceptic, I guess they would say that wouldn’t they, but they are not alone. Another study carried out by the London School of Economics and McKinsey reached a similar set of conclusions.

What I like about the book written by Anne Francke is the way she draws on her own experience. The inclusion of relevant anecdotes and well written case studies with tales of cat food and nappies, make-up and soft drink help to bring her ideas to life.

What Do Others Think?

I think this is a great, tactical read, but do not just take my word for it, here is what others think:

‘Amidst the myriad of books on leadership, this guide presents an unusually concrete, comprehensive and practical set of principles and learnings for managers at every level.’

John Pepper, Former CEO & Chairman P&G; Former Chairman Walt Disney

‘It is a practical, readable and well-grounded book, which once again confirms that while there is science and proper process to management, a lot of it is about talking to people, understanding their perspectives and then trying to come up with the best plan.

I’ve always thought it my job to do the greatest good for the greatest number, while not doing any individual undue harm. Management really is about people working collectively; it is not about tinkering with an organisation as if it were some sort of mechanical puzzle. Francke’s book confirms this.’

Kai Peters, Chief Executive, Ashridge Business School.

Ann’s agile journey through today’s management landscape is inspiring and accessible; an invaluable asset for aspiring, newly appointed and more experienced managers alike.

Rebecca Taylor, Dean, Open University Business School

Whether you’re a new team leader or an experienced director, the FT Guide to Management contains everything you need to know to become an outstanding manager.

The book comprises six parts and contains no less than twenty chapters covering most facets of management.

Introduction: What is Management?

Part I: Managing Yourself
Chapter 1: What kind of manager are you?
Chapter 2: Getting things done
Chapter 3: Managing your career

Part II: Developing Skills That Make a Difference
Chapter 4: Communicating well
Chapter 5: Understanding others (emotional intelligence)

Part III: Managing Others
Chapter 6: Coaching, motivating and developing others
Chapter 7: Hiring firing and reshaping talent
Chapter 8: How to engage, evaluate and align employees
Chapter 9: Performing teams and productive meetings

Part IV: Setting Direction and Achieving Results
Chapter 10: Setting a strategy
Chapter 11: Making strategy actionable
Chapter 12: Creating cultures that work
Chapter 13: Getting results and how to measure them

Part V: Managing Change
Chapter 14: How to manage change
Chapter 15: Designing and delivering innovation
Chapter 16: Managing stakeholders, with customers at the centre

Part VI: Managing Money, Resources and Technology
Chapter 17: Project management basics
Chapter 18: Managing budgets and other financials
Chapter 19: Understanding Digital and Big Data

Advice from the Frontline
Chapter 20: The Last Word – views from the front line

Appendix
A Guide to the Gurus

So in my opinion, whether you are new to a management role or a more experienced manager, Francke’s book will have something of real value in it for you.

John Moore has over 20 years experience of training and developing Managers, Coaches, Consultants and businesses. As Managing Director of Exponential Training, John researches, speaks, blogs and writes about how to improve performance. He also designs and delivers engaging, fun and interactive learning programmes. John is a Fellow Chartered Manager and has worked with managers and organisations in over 20 different countries.

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