Aim:
To improve the performance of experienced and newly appointed junior to senior operational managers working in the public sector with responsibility for two or more team members.
Knowledge & Skill Base:
Recognising the specific management challenges facing managers in the public sector, this assessment tool is based on the Chartered Management Institute’s Diploma in Public Service Leadership.
Scope of Tool:
This assessment tool covers the Core Skills of Leadership, Managing Change, Managing Projects, Service Performance, Developing People and Customer Focus.
